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When you or your management need a break, we can take over the running of your business in its entirety without you still having to train staff, advertise or go through the process of registering with employment agencies for relief management. We will manage your business just the way you would do. Our slogan for the past 17 years has been: "we will manage your business as if it was our own".

What you can expect from us: 

  • Strong managerial, administrative and financial experience and skills.
  • Formidable organisation skills.
  • Computer literate with experience on booking systems such as Nightsbridge, Semper, Room Raccoon
  • Experience on payment systems such as Booksure and Paybridge.
  • Experience with online booking sites such as, Expedia, Agoda,, Travelground etc.
  • Proactive, with pleasant personalities and a passion for perfection and guest satisfaction
  • Able to deal with travel agents and tour operators all over the world on your behalf
  • Function well under pressure and have a "can do" approach
  • Able to remain calm and friendly during stressful situations
  • Understand guest behavior and are able to read the market accurately
  • Ability to interact with guests from all over the world and we have unique ways to overcome any language barriers
  • Know how to take measures to minimise complaints                                                                                                                               
  • Thoroughness and the ability to work independently
  • Management of the financial side of your business
  • Handle all enquiries and reservations
  • Manage, and if required, train your staff
  • Handle purchases and keep expenses as low as possible
  • Meet all international standards of cleanliness and hospitality